Frequently Asked Questions
Q: When do I need to submit an Architectural
Improvement Request Form?
A: Anytime you wish to change or maintain an exterior element of your
home. Examples of exterior elements include trim and accent
colors, roof materials, address blocks ... You get the idea.
It's always better to submit a form up front than to find out later you
have to restore your unapproved change to its original
condition.
Q: How do I request an Association
Disclosure Packet?
A: Just email the
Board and we'll send one to you within 14 days. The fee for a
disclosure packet is currently being waived since we are self-managed
and prepare them ourselves.
Q: Where do I mail my dues payments?
A: The payment address to mail a check is:
Churchill Square Association, Inc.
c/o
United Bank
P.O. Box 220209
Chantilly, Virginia 20153
Q: When and how often is trash picked up?
A: Garbage and Recycling is picked up every Friday morning. Trash cans
can not be put out on the street before 4:30 PM on Thursday and trash cans need
to be brought back into the residence's house or backyard
by 4:30 PM on
Saturday at the latest. Otherwise the homeowner will be charged a
$50
trash resolution fee.
Q: I have some large items, how
do I dispose of them?
A: If you have an oversized trash pick up, you need to contact the
Fairfax County for scheduling, (703) 802-3322 and listen for the
appropriate prompt.
Q: My Fairfax County wheeled trash can or
recycling bin is worn out or missing, how do I request a new one from
the county?
A: Contact the
Fairfax County at (703) 802-3322 and listen for the appropriate prompt.
Q: How do I report something in the
community that needs to be repaired?
A: Just email the
Board and we'll investigate the issue and schedule appropriate
action.
Q: How do I report criminal or suspicious
behavior in the community?
A: Generally you call the Fairfax County police department non-emergency
number, (703) 691-2131. In the case of an emergency, you dial 911.
Q: Can I attend a Board of Directors
meeting?
A: Yes, they're open to all homeowners. Just check the "Calendar"
page for time and location.
Q: Why did the lawn crew skip the hill near
my house?
A: Usually this happens because the grass or ground is too wet to safely
mow the area. In that case we just have to be patient until
they're back under better weather conditions. However, sometimes
they do simply overlook an area. If you think that's what's
happened, please email the
Board so we can bring it to their attention.
Q: Are we responsible for mowing our own
front and back lawns?
A: Our HOA dues pay for mowing the front lawns only - sorry no
backyards. You're responsible for maintaining bushes, plants and
retaining walls in the front as well.
Q: What if my lawn has a disease or needs to
be re-sod?
A: Again, that's the homeowner's responsibility, not Churchill Square's.